AWS, Amazon’s critical online services division, has suffered issues today due to a power outage, impacting some customers’ access to services such as Slack, Imgur, and the Epic Games store.
People working from home are suffering a lot as some Slack users unable to see or submit photographs, and work management platform Asana also experiencing disruptions.
Previously, AWS affected major websites and users throughout the world, but also the applications that keeps warehouse, delivery, and Amazon Flex staff working. However, the issue was identified.
The official AWS service health dashboard attributed the problems to power outages in a single data center, affecting one Availability Zone (USE1-AZ4) in the US-EAST-1 Region. On December, 23, Amazon said at 9:13 a.m. ET that it had restored power to the impacted servers, and by 12:28 p.m. ET, it had “established underlying connection to the bulk of the remaining” systems. However, customers may continue to encounter issues when services and servers are rebuilt.
As of 6:30PM ET, the issue is still not fully resolved. The AWS status page update from 6:13PM ET explains Amazon’s issues:
The remaining EC2 instances and EBS volumes have all experienced underlying hardware failures due to the nature of the initial power event, which we are working to resolve. We expect to make further progress on this list within the next hour, but some of the remaining EC2 instances and EBS volumes may not be recoverable due to hardware failures. If you have the ability to relaunch an affected EC2 instance or recreate an affected EBS volume from snapshot, we continue to strongly recommend that you take that path.Reported by The Verge
It’s the third time in three weeks that AWS issues have had a substantial impact on internet services. Two AWS-related disasters earlier this month knocked offline a wide range of platforms and products, including streaming services like Netflix and Disney Plus, as well as smart home gadgets like Ring and Wyze security cameras.
However, today’s outage impact as less than the previous ones. DownDetector.com displays reports of problems with the aforementioned platforms, as well as news aggregator Flipboard, online learning site Udemy, dating app Grindr, streaming service Hulu, and IoT services like Honeywell, Life360, and Samsung’s SmartThings.