T-Mobile has identified a problem that was preventing iPhone users from accessing Private Relay

According to the company, the feature was turned off by default in the 15.2 iOS version.

T-Mobile has identified a problem that was preventing iPhone users from accessing Private Relay

T-Mobile stated on Tuesday that it had not banned iCloud Private relay and had identified what was preventing some iPhone users from accessing the feature.

According to 9to5Mac, iCloud Private Relay allows users to disguise the websites they browse from third parties. Private Relay, a VPN-like service, hides your web activity from any outside sources, including Apple and your carrier, and prevents anyone from identifying you or the sites you visit. It is now accessible with an iCloud Plus membership.

“Overnight, our team identified that in the 15.2 iOS release, some device settings default to the feature being toggled off. We have shared this with Apple. This is not specific to T-Mobile. Again, though, we have not broadly blocked iCloud Private.”

The company told Bloomberg

iCloud Private Relay appears to be incompatible with a variety of T-Mobile services, however this does not appear to be the case here.

According to The Verge, In a reply to that tweet, the user shows what happens when you click the “Learn More” button below the initial message — there, Apple explains why T-Mobile might be blocking the feature. “Networks that require the ability to audit traffic or perform network-based filtering will block access to Private Relay,” it reads. “Your cellular provider may be providing network-based services, such as Parental Controls, requiring them to view the traffic on your network.”

9to5 was the first one to report this issue, claiming that iPhone users in Europe were the first to notice that access to the Private Relay feature wasn’t working. T-Mobile, Vodafone, and Telefonica added their names to an open letter published in The Telegraph that criticizes the feature. Carriers argue that Private Relay “will impair others to innovate and compete in downstream digital markets and may negatively impact operators’ ability to efficiently manage telecommunication networks.”

In iOS 15 and iPadOS 15, Private Relay is still in testing and is not enabled by default. To turn it on, you must go into your iPhone’s settings, that’s where some T-Mobile users first discovered the statement above.

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Written by Hammad Khalid

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